Js9 Terms and Conditions — Know Before You Play

01 Introduction & Applicability

Js9 (referred to hereinafter as the "Platform" or "we") is an online gaming platform offering slots, Live Casino, Sports Betting, and more to users in Bangladesh. These Terms and Conditions ("Terms") apply to all services on the js9.fun website and its mobile applications.

By accessing the js9 Platform, creating an account, or participating in any game, you agree to these Terms and Conditions, our Privacy Policy, and our Responsible Gaming Policy. If you do not agree with any part of these Terms, please refrain from using the Platform.

Js9 reserves the right to update these Terms at any time. You will be notified at your registered email for any significant changes. The latest version will always be available on this page.

02 Account Registration & Personal Information

Accurate and complete information is required when creating an account on js9. Accounts registered with false or incomplete details may be suspended at any time.

• Each person may register only one account. Creating multiple accounts is strictly prohibited.
• You must provide your correct full name, date of birth, address, and phone number at the time of registration.
• Keeping your account password secure is entirely your own responsibility.
• You are solely responsible for all activity that takes place on your account.
• Js9 may request your national ID or other documents for verification purposes at any time.
• Transferring or selling your account to another person is strictly prohibited.

03 Age Limit & Eligibility

The js9 Platform is strictly for users aged 18 and above. Account registration or game participation by minors is strictly prohibited. We may request relevant documents to verify your age.

• Providing a false age at registration is a legal offence and will result in immediate account suspension.
• If we become aware that a minor is using an account, we will notify the relevant authorities.
• The platform may not be accessed from regions where online gaming is prohibited.
• Users must ensure that using js9 is permitted under the laws of their jurisdiction.

04 Deposit Policy & Payment Methods

Js9 supports all major mobile banking methods in Bangladesh. All deposits are processed through secure, encrypted channels.

• Accepted payment methods: Mobile Banking, Nagad, Rocket, bank transfer, and USDT.
• Minimum deposit amount: BDT 500 (may vary by payment method).
• Deposits are typically credited to your account within 5–30 minutes.
• Only use payment methods registered in your name. Third-party payments are not accepted.
• Every deposit transaction is logged and verified when required.
• If a deposit does not arrive, please contact support with your transaction reference number.

05 Withdrawal Policy & Process

Your account must be fully verified before you can make withdrawals from js9. The withdrawal process is straightforward and transparent — no unreasonable delays or hidden charges.

• Minimum withdrawal amount: BDT 1000.
• Withdrawal requests are typically processed within 1–6 hours.
• Withdrawals can only be made using the same method used for the original deposit.
• KYC (Know Your Customer) verification is mandatory before your first withdrawal.
• Applicable wagering must be completed on any winnings derived from a bonus.
• Js9 reserves the right to temporarily suspend withdrawals in the event of suspicious activity.
• A maximum daily withdrawal limit may apply — contact support for details.

06 Bonus & Promotion Terms

All bonuses and promotions on js9 are subject to specific terms. By accepting a bonus, you agree to the associated terms and conditions.

• The welcome bonus is available to new members only and can be claimed once.
• Each bonus has a specific wagering requirement that must be met before any withdrawal can be made.
• Bonus balance and real balance are displayed separately.
• Any attempt to claim bonuses by creating multiple accounts will result in all associated accounts being suspended.
• Js9 reserves the right to modify or cancel any bonus offer at any time.
• In bonus-related disputes, js9's decision is final.
• Free spins and cashback bonuses also carry separate terms — see the promotions page for details.

07 Gaming Rules & Fairness

All games on js9 use certified Random Number Generator (RNG) technology. Every outcome is completely random and not predetermined. There is no way to interfere with game results.

• If your internet connection drops mid-game, the result saved on js9 servers will be considered final.
• RTP (Return to Player) information for each game follows the respective provider's guidelines.
• Any dispute regarding a game outcome must be raised with support within 72 hours.
• Any attempt to manipulate games using software or tools will result in account suspension.
• In Live Casino games, the dealer's decisions and game rules are final.

08 Fraud, Manipulation & Prohibited Activities

Js9 enforces a strict zero-tolerance policy against fraud and any form of dishonest conduct. The following activities are strictly prohibited:

• Creating multiple accounts to take advantage of bonuses or promotions.
• Using auto-bet or bot software.
• Attempting to access another user's account or engaging in hacking.
• Transactions involving money laundering or funds from illegal sources.
• Exploiting vulnerabilities or bugs in the js9 Platform to gain an unfair advantage.
• Colluding with other players to manipulate game outcomes.

09 Privacy & Data Protection

Js9 takes the protection of your personal information very seriously. To learn more about how we collect, store, and use your data, please visit our Privacy Policy Read.

• Your personal information is never sold to third parties.
• All data is protected with 256-bit SSL encryption.
• Your information may be used for verification and legal compliance purposes.
• Full details on our cookie policy are available in our Privacy Policy.

10 Responsible Gaming

Js9 believes gaming is entertainment — not a financial solution. We encourage all our members to enjoy games responsibly.

• Deposit Limits: Set your own daily, weekly, or monthly deposit limits.
• Loss Limit: A feature that automatically stops gameplay once a set loss amount is reached.
• Self-Exclusion: Option to pause your account for anywhere between 24 hours and 6 months.
• Session Time Limit: A feature that prevents you from playing beyond a set daily time limit.
• Reality Check: A feature that reminds you of your playtime at set intervals.

If you need help, please visit our Responsible Gaming Visit the page or contact our support team.

11 Account Closure & Termination

You may request to close your account at any time. js9 may also close accounts under certain specific circumstances.

• Voluntary Closure: Requests made to support are processed within 24 hours.
• Terms Violation: js9 may close an account without prior notice for any breach of the rules.
• Before an account is closed, you will be given the opportunity to withdraw your verified balance (unless the closure is due to a Terms violation).
• Inactive Account: Accounts with no activity for 12 months may be declared inactive.

12 Notice of Changes & Contact

Js9 reserves the right to update these Terms and Conditions at any time. Advance notice will be sent to your registered email for any significant changes. Continued use of the Platform after such changes constitutes your acceptance of the updated Terms.

• The latest version of the terms and conditions is always available at js9.fun/terms-conditions.
• For any questions or complaints, please contact our support team.
• In the event of a dispute, the decision of js9's management committee shall be considered final.
• These Terms are drawn up in English and governed by the applicable laws of Bangladesh.