Js9 Privacy Policy — Your data is protected

01 Introduction & Scope

Js9 (js9.fun) is an online gaming platform serving users in Bangladesh. We understand how much your personal information means to you, which is why we established a clear and transparent privacy policy from day one — no hidden clauses, no ambiguity.

This Privacy Policy applies to both the js9.fun website and its mobile application. Whether you are creating an account, playing games, or contacting customer support, we follow this policy at every step.

This policy is primarily built in accordance with Bangladesh's Digital Security Act and international best practices in data protection. If you have any questions about any part of it, our support team is always ready to help.

02 What Information We Collect

Js9 only collects the information genuinely needed to provide you with the best experience. We never gather more than necessary.

03 How Your Data Is Used

Collected data is used solely for specified purposes. We never share your information with third parties for commercial advertising.

• To create and manage your account and verify your identity.
• To process deposits, withdrawals, and other financial transactions.
• To keep gaming services running and resolve technical issues.
• To prevent fraud, money laundering, and other illegal activities.
• To send you promotions and bonus offers based on your preferences (with your consent).
• To provide customer support and resolve complaints.
• To improve the platform and develop new features.
• To meet legal obligations and comply with regulatory requirements.
• To promote Responsible Gaming and identify at-risk behavior.

04 Data Sharing & Disclosure

Js9 does not sell your personal data. However, in certain specific circumstances, limited information may be shared with trusted partners:

• Payment Processor: Necessary information is shared to process transactions via payment methods such as Mobile Banking, Nagad, and Rocket.
• Game Provider: Minimal data may be shared with licensed game software providers for the purpose of operating games.
• Legal Authority: Providing information under a court order or government directive is a legal obligation.
• Security Organization: To assist relevant authorities in investigating fraud or money laundering.
• Audit Firm: Anonymized data may be shared for financial audit purposes.

Before sharing data in any case, we ensure the receiving party also complies with appropriate data protection policies.

05 Cookie Policy

Js9 uses cookies — small text files stored in your browser that help us improve your experience on the platform.

• Essential Cookies: Used to maintain login sessions and ensure security. These cannot be disabled.
• Functional Cookies: Used to remember your language preference and theme settings.
• Analytics Cookies: To understand which parts of the platform are most used. Fully anonymized.
• Marketing Cookies: Used to show relevant promotions. You can opt out of this at any time.

06 Data Security Measures

Js9 uses multiple layers of security to protect your data. Beyond technology, our team also undergoes regular security training.

• Across all data transmissions TLS 1.3 / 256-bit SSL Encryption is used.
• Data stored in server databases AES-256 Encryption Secured.
• Two-factor authentication (2FA) is available to keep your account secure.
• An immediate alert is sent when a suspicious login attempt is detected.
• Regular penetration testing and security audits conducted by independent third parties.
• Server infrastructure is monitored 24/7.
• Staff are granted access only to the data they need (Least Privilege principle).

07 Data Retention Period

Js9 does not retain data beyond what is necessary. Different types of information have different retention periods:

Once expired, data is securely deleted or anonymized.

08 Your Data Rights

Js9 believes you have full rights over your own data. Contact our support team to exercise any of the rights listed below:

09 Minor Protection

Js9 is strictly for users aged 18 and above. We do not knowingly collect or process data from minors.

• Age verification is mandatory at the time of registration.
• In suspicious cases, age is verified using a national ID card.
• If an underage user is identified, the account will be immediately closed and all collected data will be deleted.
• Parents or guardians who become aware of a child's account can notify our support team.

10 Policy Changes

This Privacy Policy may be updated due to business changes or legal requirements. For significant changes, we take the following steps:

• You will be notified at least 30 days in advance via email or in-app notification.
• The "Last Updated" date at the top of the page will always reflect the most recent version.
• Previous versions are available upon request through Support.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

11 Contact & Complaints

For any privacy-related questions, requests, or complaints, please contact our Data Protection team: